Last Updated: March 5, 2026

BioPep ONE is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

1. Information We Collect In order to provide and improve our services to you, we collect various types of information:

• Personal Information: We collect identifying details such as your name, email address, shipping and billing address, and phone number. When purchasing products, we collect necessary details to process payments securely via third-party providers (we do not store full payment card details).

• Non-Personal Information: We collect data through cookies and website interactions, including your IP address, browser type, device type, pages visited, and time spent on our site.

• Optional Information: Information provided voluntarily, such as responses to surveys, reviews, or inquiries.

2. How We Use Your Information We use the information we collect for legitimate business purposes, including:

• Order Processing & Customer Support: To process payments, fulfill orders, and respond to your inquiries.

• Website & Service Improvements: To personalize your user experience and analyze website traffic.

• Compliance with Laws & Regulations: To comply with legal obligations, including tax reporting, and to ensure compliance with regulations by limiting product purchases to research use only.

• Marketing & Promotional Communications: To send you newsletters and promotions only if you affirmatively opt in. You may withdraw your consent at any time without affecting transactional communications like order updates.

• Fraud Prevention & Security: We use automated tools to analyze IP addresses, account activity, and payment history to detect and prevent unauthorized or fraudulent activity on our website.

3. How We Share Your Information We do not sell your personal information. We only share your information with third parties for the following limited purposes:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processors, shipping and logistics partners (e.g., postal carriers), and IT security providers.

• Fraud Prevention & Security: We may share information with fraud-prevention partners to investigate or prevent suspicious activity.

• Legal Compliance: When required to comply with applicable laws, legal processes, or government requests.

4. Your Privacy Rights Depending on your location (including under GDPR or CCPA), you may have certain privacy rights regarding your personal data:

• Access, Correction, and Deletion: You can request access to the personal data we hold about you, request corrections if inaccurate, or request deletion of your data, subject to legal retention requirements.

• Cookies & Tracking Technologies: Our website uses essential cookies (required for shopping cart operation and checkout) which do not require consent. Non-essential cookies (for analytics and performance) are only activated if you affirmatively consent through our cookie preference manager.

5. Data Security Measures We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. This includes the encryption of sensitive data (such as payment information) and storing personal data on protected, restricted-access servers.

For any privacy-related requests or questions, please contact us at: info@biopepone.com.